Please arrive promptly at your appointment. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it will lessen the effectiveness and most importantly your pleasure and enjoyment.
Cancellations of hair and massage services require a 24-hour notice.
Check with your hairstylist, skin specialist, or massage therapist about their cancellation policy when canceling an appointment with less than a 24-hour notice, as they can vary. Our service providers book your time to give you the attention that you’re due. Unfortunately, your booked space can’t be filled without appropriate notice. Our salon doesn’t use a central booking system—each service provider schedules their own appointments, therefore each service provider has their own cancellation policy.
Thank you in advance for your consideration of our limitations when canceling your appointment.